Customer Relationship Management
Directory: Business » Shopping and Services » Internet and World Wide Web » E Commerce » Customer Relationship Management

• Zerotouch
  Specialist provider of web based customer service solutions. More Info....
  http://www.zerotouch.com

• GoldCRM, Inc.
  Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system. More Info....
  http://www.goldcrm.com

• Windsail Technologies LLC
  Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation experts. More Info....
  http://www.windsailtech.com

• Khaos Control
  A complete and customisable CRM system that links into eCommerce solutions More Info....
  http://www.khaoscontrol.com

• eGain Communications Corporation
  Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web. More Info....
  http://www.egain.com

• Qualiteam
  In one software package Sales-n-Stats includes: real-time visitors tracking, text and voice chat with customers, analysis of visitors behavior, website statistics, extensive sales and marketing reports. Free version is available. More Info....
  http://www.sales-n-stats.com

• HumanClick
  Software that allows for live customer service on websites. More Info....
  http://www.HumanClick.com

• Dacon Software
  Live customer service product with open connectivity to legacy CRM systems. More Info....
  http://www.daconsoftware.com

• Internet-dept
  delivers internet consultancy, devleopment, e-commerce & CMS (content management system). More Info....
  http://www.internet-dept.com

• Kana Communications
  E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications. More Info....
  http://www.kana.com

• SplashDot
  Customized customer engagement solutions for Web sites. More Info....
  http://www.splashdot.com

• Achiever
  Supplier of CRM, eCRM and e-business software solutions. More Info....
  http://www.achiever.co.uk

• Livehelper.com
  A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP. More Info....
  http://www.livehelper.com

• ProvideSupport
  Complete live support and website monitoring solution. Fully customizable. Free trial. More Info....
  http://www.providesupport.com

• LivePerson
  Live customer service and sales solutions for Web sites Real-time sales and customer service solutions. More Info....
  http://www.liveperson.com